My objective is to closely collaborate with gamers and ensure the team remains well-informed about the most trending topics. I am dedicated to delivering the best gaming experience to our valued gaming community. Key Responsibilities:

• Social Media Management: I oversee and moderate social media platforms while diligently gathering potential feedback from the community and conveying it to the management team.
• User Feedback Collection: I proactively collect feedback from various sources, responding to users’ inquiries on our social media channels in a professional manner.
• Communication with Players: I engage with diverse players through platforms like WhatsApp groups and Facebook Messenger, seeking to comprehend their preferences and requirements better.
• Building Community Relationships: My role involves fostering and maintaining relationships with Free Fire communities in the Bangladesh market through social media and other available channels. I uphold the brand tone, voice, and reputation of the product.
• Bridging the Gap: As a Community Moderator, I serve as a vital link between Free Fire’s community and internal teams, offering localized knowledge and insights.

Furthermore, I actively participate in various other projects, such as translation for game localization, partner evaluation, copywriting, and more. In Garena, I am trying to connect the dots for gamers by providing the best-localized gaming experience and establishing a robust gaming ecosystem for our mobile games.